Privacy Policy

Last updated: 2026-04-05

This Privacy Policy ("Policy") applies to Vibe, accessible at coupletalk.co ("Website," "Service," or "Platform"), and describes how Vibe ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information in connection with our Website, mobile applications, and related services (collectively, the "Service").

By accessing or using Vibe, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with our practices, please do not use our Service. We encourage you to review this Policy periodically for any changes.

1. Information We Collect

We collect personal information from you in several ways. The categories of information we gather include:

1.1 Information You Provide Directly

When you register for an account, create a profile, or interact with our Service, you voluntarily provide us with information such as:

• Account registration data, including name, email address, phone number, password, and date of birth
• Profile information, including relationship status, preferences, interests, and photographs
• Communication data, including messages, chat histories, voice notes, and video transcripts between users
• Payment information, including credit card details, billing address, and transaction history (processed through third-party payment processors)
• Customer support inquiries, feedback, testimonials, and survey responses
• Content you create, upload, or share on the Platform, including text, images, audio, and video

1.2 Information Collected Automatically

When you access or use our Service, we automatically collect certain technical and usage information:

• Device information, including device type, operating system, unique device identifiers, mobile network information, and device settings
• Log data, including IP address, browser type, pages visited, time and date of access, referring URL, and search queries
• Location data, including approximate geographic location derived from IP address or precise location if you grant permission
• Cookies and similar tracking technologies (described in detail in Section 4)
• Usage analytics, including features accessed, time spent on pages, interactions with content, and user engagement metrics
• Information from your device's address book, calendar, or contacts (only with your explicit permission)

1.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Social media platforms when you choose to link your account or log in through social authentication
• Other users who may provide your information in their user-generated content or communications
• Third-party service providers, marketing partners, and analytics providers
• Publicly available sources for verification and fraud prevention purposes
• Law enforcement or other governmental agencies as required by law

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

2.1 Service Delivery and Account Management

• Creating, maintaining, and managing your account and user profile
• Delivering, operating, and improving the Service and related features
• Processing transactions and sending transaction confirmations
• Providing customer support and responding to your inquiries
• Personalizing your experience and customizing content recommendations

2.2 Communication and Marketing

• Sending service announcements, updates, and administrative messages
• Delivering marketing communications, newsletters, and promotional materials (where permitted by applicable law)
• Conducting surveys, contests, and promotional campaigns
• Notifying you of changes to our Service, policies, or terms
• Facilitating communication between users on our Platform

2.3 Analytics and Research

• Analyzing usage patterns, trends, and demographics to understand user behavior
• Conducting research and developing new features, products, and services
• Measuring the effectiveness of marketing campaigns and promotional activities
• Generating anonymized, aggregated statistics and reports
• Improving the quality, functionality, and user experience of our Service

2.4 Safety and Legal Compliance

• Detecting, investigating, and preventing fraud, abuse, and security incidents
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of the Company, our users, and the public
• Complying with legal obligations, court orders, and governmental requests
• Establishing, exercising, or defending legal claims
• Implementing and maintaining security measures and access controls

2.5 Business Operations

• Managing and optimizing our business operations
• Conducting internal audits and compliance reviews
• Facilitating corporate transactions and restructuring activities
• Creating de-identified and aggregated data for business planning and analysis

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes. However, we may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We share personal information with third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions for transaction processing
• Cloud hosting providers and data storage facilities
• Analytics and data analysis providers
• Email and communication service providers
• Marketing and advertising partners
• Customer support and helpdesk platforms

We maintain Data Processing Agreements with these providers to ensure they comply with applicable privacy laws and process personal information only as directed.

3.2 Other Users

When you use our communication features, your messages, profile information, and user-generated content may be shared with other users you communicate with or who view your public profile.

3.3 Legal Requirements and Law Enforcement

We may disclose personal information when required by law or in response to:

• Subpoenas, court orders, or other legal processes
• Investigations by law enforcement or governmental agencies
• Requests to comply with legal obligations or regulations
• Situations where we believe disclosure is necessary to protect public safety or prevent illegal activity

3.4 Business Transitions

In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice of any such change in ownership or control of your personal information.

3.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes. This data cannot reasonably be used to identify you.

4. Cookies and Similar Tracking Technologies

Our Service uses cookies and similar tracking technologies to enhance your experience and gather information about how you interact with our Platform.

4.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the Service, including authentication, session management, and security measures.
• Performance Cookies: Used to collect information about how you interact with our Service, such as pages visited and features used, to improve performance and functionality.
• Analytical Cookies: Deployed by analytics providers to understand user behavior, traffic patterns, and engagement metrics.
• Marketing Cookies: Used for targeted advertising, retargeting, and marketing campaign effectiveness measurement.
• Third-Party Cookies: Set by third-party services, including social media platforms and advertising networks, to provide integrated services and targeted content.

4.2 Other Tracking Technologies

In addition to cookies, we may use:

• Web beacons and pixels for tracking user engagement
• Local storage, including browser cache and IndexedDB
• Mobile device identifiers for app-based tracking
• Cross-device tracking to understand your interactions across multiple devices

4.3 Cookie Management

Most browsers allow you to manage cookies through browser settings. You may refuse or delete cookies; however, this may limit the functionality and features available on our Service. For more information on managing cookies, visit www.allaboutcookies.org or your browser's help documentation.

4.4 Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature. Our Service does not respond to DNT signals at this time. However, you may use other tools and browser settings to control cookies and tracking technologies.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we maintain about you and, in certain jurisdictions, to receive a copy of your data in a structured, commonly used, machine-readable format.

5.2 Correction and Deletion

You may request that we correct inaccurate personal information or delete your information, subject to certain legal and operational exceptions. Please note that some information may be retained for legal compliance or fraud prevention purposes.

5.3 Objection and Restriction

You may object to or request restriction of certain processing activities, including direct marketing communications, profiling, and automated decision-making.

5.4 Marketing Communications